10 Essential Practices of Top IT Providers

 10 Essential Practices of Top IT Providers

What distinguishes high-quality, reliable IT support from mediocre or substandard service? Is it lower prices? Flat-fee service? At Vector Choice, we believe that several key factors set great providers apart from the rest. When our clients switch to us, we often hear the same feedback: they didn't realize their previous support was subpar until they experienced excellent service.

9 Cybersecurity Risks and Preparation Strategies

 9 Cybersecurity Risks and Preparation Strategies


Cybersecurity risks come in many forms, and recognizing the types of threats your organization is likely to face is crucial. This knowledge not only aids in planning effective responses but also helps in proactively defending against these threats. This brief primer outlines the top 9 types of cybersecurity risks and provides guidance on how to respond to common incidents, including the fundamentals of an effective and comprehensive cyber incident response plan.

AT&T Data Breach: 73 Million Customer Records Exposed on Dark Web

AT&T Data Breach: 73 Million Customer Records Exposed on Dark Web


In a recent statement, AT&T, the largest telecommunications company in the United States, disclosed the discovery of a dataset for sale on the dark web containing information on approximately 7.6 million current AT&T account holders and 65.4 million former users, affecting a total of about 73 million accounts.

6 Key Benefits of Providing Cybersecurity Training for Employees

6 Key Benefits of Providing Cybersecurity Training for Employees

How to Choose the Right Cybersecurity Program for Your Business

Regardless of the number of cybersecurity professionals your organization employs, preventing data loss, breaches, and malware events is a shared responsibility across all departments. Regular education is essential to ensure employees understand and take this responsibility seriously. Effective cybersecurity training covers regulatory expectations, data protection, and incident response planning. Here's how to choose the right training and simulations for your business.

Enhancing Your Defense with SIEM, SSO, and MFA

 Enhancing Your Defense with SIEM, SSO, and MFA

In today's dynamic cybersecurity landscape, businesses must adopt a multi-faceted strategy to safeguard their critical data and systems. Let's delve into three indispensable tools that synergize to fortify your organization's security posture: Security Information and Event Management (SIEM), Single Sign-On (SSO), and Multi-Factor Authentication (MFA).

Beware Whaling Attacks: Safeguard Your Business Against High-Level Threats

 Beware Whaling Attacks: Safeguard Your Business Against High-Level Threats

In the vast expanse of cyber threats, whaling attacks stand out as targeted assaults aimed at the highest echelons of your organization. These sophisticated scams employ social engineering tactics to deceive executives and other senior staff into divulging sensitive data or initiating unauthorized actions. As an MSP, we recognize the critical importance of fortifying your business against such threats. Here's why vigilance against whaling attacks is paramount.

Unraveling the Causes Behind 60% of Data Backup Failures During Critical Business Needs

Source: Vector Choice - URS Preferred Partner

The Need for Robust Data Backup: Insights and Best Practices

In today's digital landscape, businesses face various threats to their data integrity, ranging from natural disasters to cyber-attacks and human error. As highlighted by Avast's recent findings on disaster recovery, small and medium-sized businesses (SMBs) are particularly vulnerable, with 60% of data backups failing to fully succeed. Even more concerning is the fact that half of the attempts to recover data from these backups are unsuccessful, resulting in an average downtime of 79 minutes, costing roughly $84,650 for every hour of disruption.

Understanding the Common Causes of Backup Failures:

1. Reliability of Backup Products: The adage "you get what you pay for" holds true in the realm of backups. Free or inexpensive solutions may lack the robust features needed for secure and reliable data backup.

2. Suboptimal Backup Timing: Poorly scheduled backups, especially during peak traffic periods or when data is being heavily modified, pose a risk of incomplete data capture.

3. Compatibility Issues: As businesses evolve, so do their systems and software. However, new systems may not always be fully compatible with existing backup solutions, leading to data saving and restoration challenges.

4. Human Error: Incorrectly configured backup parameters, accidental file deletions, and oversight of backup schedules and alerts can contribute to backup failures.

The Importance of Effective Data Backup and Restoration:

In light of these challenges, implementing best practices for data backup and restoration is crucial for ensuring business continuity and mitigating risks:

1. Choose a Reliable Backup Solution: Avoid blindly opting for well-known backup software brands. Instead, conduct thorough research to identify a solution that aligns with your business needs. Consider factors such as data recovery speed, downtime implications, and compliance requirements, especially in regulated industries like healthcare.

2. Adhere to the 3-2-1 Backup Rule: Embrace the industry-standard 3-2-1 backup rule, which recommends maintaining three copies of data in two different formats, with one copy stored off-site. This approach minimizes the risk of data loss in case of a catastrophic event.

3. Monitor Backup Status Daily: Ensure that someone within your organization, whether yourself or a designated IT team member, checks the backup status daily. Promptly address any incomplete backups to avoid potential data loss.

4. Conduct Regular Restore Tests: Regularly conduct simulated data restoration exercises to verify the integrity and effectiveness of your backup system. This proactive approach ensures that your backups are functional and can be relied upon in times of crisis.

In conclusion, data backups are not a "set and forget" task but a critical aspect of business continuity planning. By implementing robust backup solutions and adhering to best practices, businesses can safeguard their data against unforeseen disruptions and minimize the impact of potential disasters.

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Top Strategies and Tools for Effective Cyber Risk Management

Top Strategies and Tools for Effective Cyber Risk Management

To effectively manage cyber risks, businesses must adopt a proactive stance towards cybersecurity, starting with a comprehensive understanding of their cyber risk landscape. Cyber risk assessment plays a critical role in this process, enabling organizations to identify, evaluate, and prioritize potential threats and vulnerabilities. In this Q&A session, we delve into the core principles of cyber risk management and explore the available tools for assessing and mitigating these risks.

Three Cybersecurity Misconceptions That Pose Risks to Your Business in the Current Year

Navigating the dynamic realms of technology and cybersecurity, businesses often grapple with a maze of misconceptions and outdated notions. Yet, failing to discern between myth and reality can expose your business to significant security risks.

Drawing from expert insights, including findings from CompTIA's 2024 global State Of Cybersecurity report, we'll debunk three prevalent misconceptions that could jeopardize your success in 2024.

Scaling Up: How VoIP Flexibly Grows with Your Business

Source: Vector Choice - URS Preferred Partner

As a business owner, you're well aware of the necessity of having a communication infrastructure that aligns with your company's growth trajectory. Traditional phone systems often pose challenges in terms of scalability and cost-effectiveness, particularly when expanding to accommodate new locations, staff, or functionalities. Enter Voice over Internet Protocol (VoIP).

VoIP presents a forward-looking solution suitable for businesses of all sizes and across diverse sectors, including finance, healthcare, manufacturing, and legal services. Here's how VoIP delivers the scalability essential for your business's flourishing:

1. Effortless Expansion: Unlike the intricate setup involved in traditional phone lines, VoIP simplifies the process of adding new lines. Through an intuitive online portal, you can effortlessly incorporate extensions for new team members or additional phone numbers for expanded operations.

2. Cost-Effective Growth: VoIP obviates the need for costly hardware upgrades and extra phone lines. You pay solely for the features and extensions essential to your business needs, rendering it a financially prudent choice for burgeoning enterprises.

3. Remote Work Facilitation: With VoIP, geographical boundaries cease to be a hindrance. Your workforce can seamlessly operate from any location with internet connectivity, fostering collaboration and productivity irrespective of physical constraints.

4. Scalable Features: VoIP systems boast an array of customizable features tailored to your unique requirements. From voicemail transcription and automated attendants to video conferencing and call recording, you have the flexibility to select features that empower your team and elevate customer interactions.

5. Seamless Integration: Contemporary VoIP solutions seamlessly integrate with existing business applications such as CRM software and project management platforms. This integration streamlines workflows and enhances overall communication efficacy, ensuring a cohesive operational environment.

In essence, VoIP offers not just scalability, but also versatility and cost efficiency, making it a pivotal asset for your business's sustained growth and success.

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Decoding the NYDFS Cybersecurity Regulation: Essential Compliance Insights

Decoding the NYDFS Cybersecurity Regulation: Essential Compliance Insights

The NYDFS Cybersecurity Regulation (23 NYCRR 500) represents a comprehensive framework established by the New York Department of Financial Services (NYDFS) to impose cybersecurity standards on all covered financial entities. Introduced on February 16th, 2017, following extensive feedback from industry stakeholders and the public, these regulations encompass 23 sections delineating the obligations for developing and executing an effective cybersecurity program. Covered institutions are mandated to assess their cybersecurity risks and devise proactive strategies to mitigate them. The regulation follows a phased implementation approach, allowing organizations ample time to fortify their policies and controls.

Maximizing Business Efficiency: Five Ways VoIP Enhances Productivity


In today's dynamic business landscape, effective communication serves as a cornerstone of success. Traditional phone systems often fall short, hindering team collaboration and client connectivity. Voice over Internet Protocol (VoIP) emerges as a robust solution, harnessing your existing internet infrastructure to offer a plethora of features that can significantly elevate business productivity.

Cybersecurity Tips for Small Businesses

 Cybersecurity Tips for Small Businesses

In the realm of small business cybersecurity, the rising tide of cyber incidents presents a formidable challenge, particularly for enterprises lacking the resources to defend against sophisticated attacks such as ransomware. As a small business proprietor, you've likely encountered a plethora of security advice that may be outdated or insufficient in thwarting prevalent compromises. For instance, you may have been cautioned against online shopping via a coffee shop's Wi-Fi network—a recommendation rooted in a bygone era of cyber threats. However, the contemporary security landscape demands a fresh approach, one that evolves in tandem with emerging risks.